Our System

A Powerful Customer Information System

Clara CIS is the focal point for a wealth of information that allows us to track, calculate, bill and report. Alberta’s energy business is complex. No other jurisdiction has such a multifaceted approach to generation, delivery and retail. Electricity prices change every hour. Natural gas prices fluctuate daily. Some parts are regulated. Others aren’t. Clara CIS simply manages this complexity.

Featured systems

Your customers receive bills that bring together the pure cost of power or natural gas with charges you don’t control and they don’t understand. Clara CIS makes it easy to answer their questions. Your customers become informed energy users, who value your care and cost controls.

Clara CIS for retailers

fire, gas, burn

Clara CIS stores information on each customer and their sites. It tracks data hourly for each home, office, farm, church, etc. At the same time, Clara CIS accrues ever-changing costs and prices. It amasses and manages this data behind the scenes and serves up easy-to-follow information for customers on their bills,  on the customer portal and for clients in their reports.

We calculate exact costs and gross margins.

Clara CIS’s state-of-the-art controls ensure data integrity and protect information. Security is a number one priority.

Clara CIS includes:

  • Billing
  • Payment management
  • Enrolment and contract management
  • Industry transaction management
  • Site history management
  • Reporting and revenue assurance

Clara CIS for distributors

meter, kilo watt hours, amps

Clara CIS for Distributors is an enhanced system for Rural Electrification Associations (REAs) and other businesses that are retailers plus distributors. It stores information on all members or customers and tracks their meter reads. Clara CIS for Distributors incorporates legal land descriptions, understands rural addressing schemes and tracks the land owner, not just the current resident. This is important information for REAs that need voter lists and must reach out to owner-members.

We calculate exact costs and gross margins.

Clara CIS’s state-of-the-art controls ensure data integrity and protect information. Security is a number one priority.

Clara CIS includes:

  • Billing
  • Payment management
  • Industry transaction management
  • Meter data management
  • Meter and transformer inventory management
  • Site history management, including owner information