In 1996, Alberta began restructuring, moving to a market-based system with many buyers and sellers. With opportunity came intricacy.
Anne and Steve Glass stepped up to make things easier. They formed Alberta Utility Billing Inc. (AUB) to simplify and strengthen the business for energy retailers.
For Anne Glass, the story started shortly after Alberta passed the 1996 Electric Utilities Act. She joined ATCO I-Tek which was adapting to the new legislation. Anne led the team that built ATCO’s Complex System (ACS)—new billing software for large industrial customers. She also led the team that calculated and produced the bills.