Alberta Utility Billing Inc. provides billing and call centre services to energy retailers marketing to residential and commercial customers in Alberta.

If you are a retailer of electricity or natural gas contemplating marketing in Alberta, Alberta Utility Billing Inc. provides the following services and more…


Alberta Utility Billing offers a variety of billing options…

…mailed paper bills, emailed bills, single-site bills, dual fuel bills, consolidated bills, bills based on distribution charges, bills based on settlement data, complex bills and more

and provides unmatched billing and transactional accuracy.

Customer care

Alberta Utility Billing makes you look good to your customers…

… by staffing our call centre in Alberta with knowledgeable, friendly professionals who are motivated to help your customers

… and continually training and motivating them to ensure each of your customers has an enjoyable experience when having to call you (us)!


Alberta Utility Billing provides you with the information you need to make better decisions…

giving you daily, weekly and monthly reports

… offering custom reports to meet your information needs

… responding to ad hoc information requests and queries promptly