You Rely On Us

A team of electricity and natural gas experts serving retailers, self-retailers and energy co-operatives.

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Custom solutions

We are deeply committed to our clients. Your goals are our goals, and your success is our greatest achievement. We tailor our software and service to your unique needs and aspirations.

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Powerful expertise

We bring deep knowledge and experience to every electricity and natural gas challenge. We thrive on pushing boundaries and harnessing the power of innovation to unlock new  possibilities.

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Streamlining complexity

Collaboration and partnerships lead to the best outcomes. Together we navigate complexities and overcome obstacles to drive growth and prosperity.

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We empower businesses to reach new heights of success.

Retailers

We know the business and deliver essential services to you and your customers around the clock.

You experience the benefits of the continuous improvements we make to our customer information system (CIS) software, which supports easy communication between you, us and your customers while accessing our secure database.

Your customers enjoy the benefit of a web portal that gives them easy access to usage and billing information.

You can relax knowing that your customer data is secure and always protected. Our application and your data is stored in Alberta at a certified Tier III Design and Tier III Facility (certified by the Uptime Institute).

We transact and liaise with distributors on your behalf, so you can focus on managing your business.

We help you manage your business, improve your profits and monitor your cash flow by providing you with comprehensive off-the-shelf and bespoke reports.

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Self-Retailers

We are your professional partner, helping you stay on top of your electricity costs and generation credits.

By buying electricity directly from the wholesale market with well thought-out procurement strategies, you can lower your electricity costs. With easy access to your data, you can feel confident in your decisions.

With decades of experience in complex energy markets, we help you:

  • manage energy procurement
  • track and evaluate charges
  • control and lower costs
  • meet all Alberta Utilities Commission (AUC), Alberta Electric System Operator (AESO) and ISO rules and requirements.
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Co-operatives

Our enhanced member information and AUB’s enhanced billing system give energy co-operatives the tools to serve and interact daily with their members, while keeping accurate, up-to-date membership and voter lists. 

Our system helps you manage your meters and transformers.

You need meter reads for billing, and our system communicates with your meter reading devices to ensure all meters are read. We record meter reads and store information on all members and their historical usage. 

Our bills are custom designed and easily understood by your members.

Entering payments and keeping track of your incoming cash is easy with our payment and reporting screens.

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Alberta Utility Billing is a made-in-Alberta solution that takes pride in excellence. Our clients rely on us, and we do everything within our power to make them successful.