History

Alberta Utility Billing Inc. was incorporated in January 2015. It is owned and managed by Anne and Steve Glass.

Anne has been involved in billing and customer care in Alberta’s deregulated electricity and natural gas retail industry┬ásince deregulation began in Alberta. She also helped shape the rules governing the industry during her time with the Alberta Utilities Commission.

Steve’s expertise is in customer care and call centres, bringing a passion for ensuring customer satisfaction.

The business model they are bringing to Alberta Utility Billing is one of ensuring success by building long-term relationships with clients, customers and employees.

President & CEO

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Anne Glass

Chief Operating Officer

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Steve Glass