Complete the online form below. An asterisk (*) indicates required fields. Other fields may be applicable depending upon whether you are signing up on behalf of a company or for your own use.
If you require assistance in completing the form, do not hesitate to call us at 1-888-865-8750.
Thank you for signing up with ACE!
If you are switching plans within the ACE family of products, you do not need to provide all of the information on this form. Complete only the fields marked with an asterisk (*) and we will call or email you if we need more information. It’s that easy.
Security deposit may be required depending on credit score.
If you select a rate that has an expiry date, please select a new rate prior to that date. Otherwise you will be automatically moved to the variable rate once your selected rate expires.
If your account has an additional responsible person, his or her name would appear directly below the primary account holder’s name on the bill. An additional responsible person is entitled to: obtain information about the account (including bill payment history and the amount currently owing), make changes to the account and make payments on the account. In addition, the additional responsible person has access to the personal information of the primary account holder and the account in general.
Commercial or organizational customers
Provide company name and accounting contact information.
If you would like to enrol more than one physical location (or service address), you can choose “Add an additional service address” as needed, or it may be easier to give us a call at 1-888-865-8750 and send us a list.
Why are we asking for your banking information?
The easiest way for you to pay your electricity and natural gas bills is to provide us with your approval to automatically debit your amount owing from your account.
If you would rather not provide your banking information over the internet, please give us a call!
If you are a first-time customer, we need your credit card number OR date of birth to obtain your credit score.